FAQs

What is raw hair?

Raw hair is 100% unprocessed human hair from one donor. All cuticles are intact and aligned in one direction. Raw hair comes in 3 natural textures: Wavy, Straight, and Curly. Since raw hair is in its most natural state, each bundle is unique which means no two bundles are exactly the same. The differences in bundles are not noticeable enough for the hair to not blend.

How is raw hair different from virgin hair?

Unlike raw hair, virgin hair is steamed to achieve different hair textures. Most of the time virgin hair has been chemically processed to achieve a certain hair color and texture. For example, body wave and kinky curly hair textures have been chemically processed in order to achieve their texture. Also, raw hair comes from Vietnam, India, and Cambodia. Virgin hair comes from China and is usually called Brazilian, Malaysian, or Peruvian. This type of hair does not last as long as raw human hair.

How many bundles do I need?

For lengths 18in and under, we recommend 2 bundles, and if wanting a fuller look, we recommend 3 bundles. For lengths 20in – 26in, we recommend 3 bundles, and if wanting a fuller look, we recommend 4 bundles. For lengths 28in – 30in, we recommend 4 bundles, and if wanting a fuller look, we recommend 5 bundles.

Can I color my hair?

Yes! Our raw hair can be colored and bleached at any level, but we suggest you consult with a professional.

How long will my hair last?

There is no expiration date on our raw hair. You determine how long your hair will last by the way you care for your hair. Keep in mind that excessive heat and coloring will minimize the natural state of the hair.

How long does shipping take?

Please see our shipping policy and feel free to email us at contact.mlhe@gmail.com with any concerns.

Are there any refunds or exchanges?

ALL SALES ARE FINAL. NO REFUNDS.